About Us

Spa at Total Woman

Total Woman spa therapists are trained to world-class standards and are on hand to give a personalized approach, helping you discover the most indulgent spa therapies along with solutions to address everyday skin care concerns.

The Spa at Total Woman welcomes you to slow down and relax. We offer a fresh approach to spa services while maintaining the tranquility of our old world charm. Unwind and enjoy while our staff devotes themselves to making sure you have a wonderful experience. The Spa at Total Woman is a full service spa offering luxurious treatment room, with the highest quality product ingredients available.

Amenities

We offer our guests a robe, sandals, and a private locker as well as vanity comforts in our locker room. Our spa includes a steam room.If you choose to take the robes and sandals home with you, we will charge your spa bill an additional $100.00 for each robe and $25 for each pair of sandals. Otherwise, please be sure to leave the amenities in locker upon check-out.

Reservations

We recommend that you make your reservations in advance of your arrival. Reservations can be made by calling the Total Woman on +254 (020) 526 1588, +254 (0718) 03 33 86. A credit card or Pre - Payment is required to secure your appointment. If you have any special physical or medical considerations, please notify the spa in advance so that we can best prepare for your treatment.

Cancellation & Late Policy

We observe a 24 hour cancellation policy. Reservations cancelled within 24 hours of the appointment are charged the full rate. Unfortunately, late arrivals may not receive an extension of scheduled treatments, to avoid an inconvenience to other spa guests.

Health Concerns

Please make us aware of any medical conditions or if you are currently under a physician’s care. Such conditions include: pregnancy, high blood pressure, recent surgeries or other acute conditions. We want to customize your experience to the best of our ability.

Eligibility

Spa services are provided to guests 16 years and older. An adult must accompany guests under the age of 18. Children may not be left unattended in the spa.

Check In

We encourage you to arrive 15minutes before your scheduled treatment time to relax.

Payment & Gratuities

We accept cash, MPESA, other Mobile Payments and all major credit cards for payment. For your convenience, gratuities are left to the discretion of our guests. Envelopes are provided at the reception desk should you wish to leave a cash gratuity.

Gift Cards

Gift Cards are available to purchase for any special occasion. Gift cards can be purchased in person, over the phone or online and can be used for spa services and retail products. They cannot be used to purchase any other gift cards, including discounted gift cards or vouchers.

Spa Packages & Spa Parties

Spa packages can be customized for any occasion and group size. Please inquire with our spa concierge about package discounts.

Personal Belongings

The Spa at Total Woman is not responsible for the loss of personal belongings. Please leave valuables at home or in the safe provided in the Spa room.

 

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© 2018, Total Woman Gym and Day Spa Ltd.